FAQ

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1. What types of cleaning services do you offer?

At Taylor By Choice Carpet Cleaning, we offer a range of professional cleaning services to keep your home or business looking its best. Our services include carpet cleaning, upholstery cleaning, tile and grout cleaning, and hard surface floor cleaning. We use advanced cleaning techniques and eco-friendly products to remove dirt, stains, allergens, and odors, ensuring a fresh and healthy environment. Whether you need a deep clean for your living room carpet, stain removal for your favorite sofa, or grout cleaning for your tile floors, we have you covered.

2. What areas do you serve?

We proudly serve St. Clair County, Michigan, and several surrounding areas. Our service locations include Marysville, New Baltimore, Mount Clemens, Fraser, Sterling Heights, Clinton Township, Shelby Township, Lexington, Port Sanilac, Port Huron, Lakeport, Richmond, and Algonac. If you're unsure whether we cover your area, feel free to give us a call at (810) 662-2585, and we’d be happy to assist you.

3. Do you use eco-friendly cleaning products?

Yes, we are committed to using environmentally friendly and non-toxic cleaning solutions. Our products are safe for children, pets, and individuals with allergies or sensitivities. Unlike harsh chemical cleaners that leave behind strong odors and residues, our cleaning solutions effectively remove dirt and stains while keeping your indoor air quality fresh and clean.

4. How long does it take for carpets to dry after cleaning?

The drying time for carpets depends on several factors, such as humidity, air circulation, carpet thickness, and the cleaning method used. Typically, carpets dry within 4 to 8 hours. To speed up the drying process, we recommend keeping the room well-ventilated by using fans or opening windows. Avoid walking on damp carpets as much as possible, and if necessary, wear clean socks or slippers to prevent dirt from being transferred onto the fibers.

5. How often should I have my carpets cleaned?

Regular carpet cleaning is essential for maintaining a clean and healthy indoor environment. For most homes, we recommend scheduling professional carpet cleaning every 6 to 12 months. However, if you have pets, young children, or high foot traffic, you may need more frequent cleanings—every 3 to 6 months—to prevent dirt buildup and allergens. Commercial properties, such as offices and restaurants, should consider monthly or quarterly cleanings to maintain a fresh and presentable space.

6. Can you remove tough stains and odors from carpets?

Yes! We specialize in removing a variety of tough stains, including pet accidents, food spills, coffee stains, and ink marks. Our advanced stain removal techniques break down stubborn stains at the molecular level, restoring the look of your carpet. Additionally, we offer odor removal treatments that eliminate deep-seated smells caused by pet urine, smoke, or mildew. While some permanent stains may not be completely removable, our process significantly improves the appearance and freshness of your carpets.

7. Do you clean upholstery and furniture?

Absolutely! Our upholstery cleaning service is designed to refresh and extend the life of your furniture. We clean sofas, armchairs, dining chairs, ottomans, and more. Upholstery fabrics trap dirt, dust, pet hair, and allergens over time, which can cause unpleasant odors and wear down the material. Our deep-cleaning method gently removes embedded debris while preserving the fabric’s integrity. Whether you need a light refresh or heavy-duty stain removal, our team can restore your furniture to its original beauty.

8. Is professional tile and grout cleaning worth it?

Yes! Tile floors and grout lines accumulate dirt, grease, and grime over time, making them look dull and discolored. Regular mopping only removes surface dirt, while deeper grime remains trapped in the porous grout. Our professional tile and grout cleaning service uses high-powered steam and specialized cleaning agents to lift and remove deep-set stains, restoring your floors to their original shine. This process not only enhances the appearance of your tile but also helps extend its lifespan by preventing deterioration caused by dirt buildup.

9. Do you offer commercial cleaning services?

Yes, we provide cleaning services for commercial properties, including office buildings, retail stores, restaurants, medical offices, shopping malls, and more. A clean workspace creates a healthier environment for employees and a better impression for customers. Our commercial carpet and floor cleaning services help remove stains, allergens, and odors while maintaining a professional appearance. We offer flexible scheduling, including after-hours and weekend appointments, to minimize disruption to your business operations.

10. How soon can I walk on my floors after cleaning?

For carpeted areas, we recommend waiting at least 4 to 6 hours before walking on them and 24 hours before placing heavy furniture back in its original position. Walking on damp carpets can cause dirt transfer and slow down the drying process. For tile and other hard surfaces, you can walk on them immediately after cleaning, but we suggest allowing some time for complete drying to prevent slipping. If necessary, we can provide protective floor mats to help minimize moisture transfer.

11. Do you provide free estimates?

Yes! We believe in transparency and provide free, no-obligation estimates for all of our services. Our pricing is based on factors such as the size of the area to be cleaned, the level of soiling, and any special treatments required (e.g., stain or odor removal). Contact us at (810) 662-2585, and we’ll be happy to discuss your cleaning needs and provide you with a fair and accurate quote.

12. How do I schedule a cleaning service?

Scheduling your cleaning service is easy! You can call us at (810) 662-2585 or visit our website to book an appointment. We are open seven days a week to accommodate your schedule. If you have any special requests or urgent cleaning needs, let us know, and we’ll do our best to provide timely service.